Instructions for a Customer Already Registered In the System

(If the customer is not registered, please scroll down to "Instructions for Non-Registered Customers)

  1. Login to your eHungry account manager.
  2. Click Customers link in the top black bar.

  3. Click a letter (i.e. W) or search for your customer's name (i.e. Walters).

   4. Click on the Customer Name link on the left side.
   5. On the next page, you will be presented with the customer's information, total
       sales, and a list of their previous orders.

   6. To make the customer Tax Exempt, click on the green button Make tax exempt

   7. You receive a green confirmation message and the button will now say "Make non-exempt", meaning the customer is Tax exempt.

__________________________________________________________________

Instructions for a Non-Registered Customer

If you wish to create an account for the customer, rather than have them create one directly through your online ordering, follow the steps outlined below.

  1. Login to your eHungry account manager.
  2. Click Customers link in the top black bar.

   3. Click the Create New Customer button (near the mid top left)

   4. Complete the customer's information, including a password.

   5. If you plan to invoice the customer or allow them to pay with a house account,
       scroll down to the bottom of the page and locate Can pay with house account.

   6. If you want to allow this, then check the box, and click Save This Information.               Otherwise, leave the "house account" box un-checked and click Save this                      Information.
   
   7. Please double-check that the system doesn't return an error, such as a field
      "required" or the password did not match the "rules." While this option is rarely
      used, sometimes bugs will appear out of nowhere. Make corrections if necessary,
      and then click Save This Information.
   
   8. Please confirm you have a green box at the top of the page that says the info was
       saved. There is no need to "Start a New Order" for your customer, unless that is           what you would like to do.

   9. Next click "Customer Details" as shown in the image below

   10. To make the customer Tax Exempt, click on the green button Make tax exempt

   7. You receive a green confirmation message and the button will now say "Make non-exempt", meaning the customer is Tax exempt.

__________________________________________________________________

Need help?  Don't hesitate to reach out!

Did this answer your question?